Transparency
Methodology & Sources
How the Airline Health Scorecard measures, weights and interprets your answers
1. Why a structured diagnostic?
Airline underperformance is rarely caused by a single failure. It emerges from the interaction of safety culture, schedule reliability, fleet economics, cost discipline and commercial execution. A structured, weighted diagnostic surfaces which combination of gaps is holding an operator back — before a consulting engagement, not after weeks of discovery. The Scorecard is the same instrument JK uses to open client engagements, published here in self-service form.
2. The 8 domains and their weights
Weights reflect each domain's typical influence on an airline's regulatory standing, cash generation and resilience. They were calibrated from JK's engagement history with African and Middle-East carriers and cross-checked against the priorities embedded in ICAO, IATA and lessor due-diligence frameworks.
| Domain | Weight | Why it carries this weight |
|---|---|---|
| Safety & SMS Maturity | 18% | Licence to operate. A weak SMS threatens AOC status, insurance cost and every other domain. |
| Operational Reliability | 14% | OTP and completion rate drive both cost (disruption spend) and revenue (repeat purchase). |
| Cost & Fuel Efficiency | 14% | Fuel and maintenance dominate CASK; small percentage gains move the P&L materially. |
| Revenue & Yield Management | 13% | Pricing and inventory discipline determine how much of the network's potential is captured. |
| Fleet & Network Planning | 12% | Fleet decisions lock in the cost base for a decade; network shape sets the revenue ceiling. |
| Commercial & Ancillary | 10% | Distribution cost and ancillary penetration are the fastest-moving margin levers. |
| Financial Health & Strategy | 10% | Liquidity runway and governance determine whether improvements can be funded at all. |
| People & Organisation | 9% | Capability and retention are the delivery mechanism for every other domain. |
3. How scoring works
- Each domain has 5 questions; each answer maps to a maturity level from 0 (absent/ad-hoc) to 4 (optimised/industry-leading).
- A domain score is the average of its 5 answers, expressed as a percentage of the maximum.
- The Health Index is the weighted sum of the 8 domain percentages using the weights above.
- Answer options are written as observable descriptors ("we have X, reviewed at Y cadence") rather than self-ratings, to reduce optimism bias.
4. Interpretation bands
0–44 · Turnaround required 45–64 · Material gaps to close 65–79 · Competitive, with upside 80–100 · Best-in-class trajectory
The report also flags your three widest domain gaps and prescribes the matching JK toolboxes and engagement phases, so the output is a prioritised action shortlist rather than a raw number.
5. Frameworks and sources we draw on
- ICAO Annex 19 & Doc 9859 (SMM) — safety management maturity descriptors.
- IATA IOSA standards and IATA economics briefings — operational and cost benchmarks.
- ACI / IATA on-time performance conventions — reliability definitions (OTP-15, completion factor).
- Standard airline unit-economics practice — CASK/RASK framing used in the calculator tools.
- JK engagement data — anonymised patterns from diagnostics run with carriers in Africa and the Middle East.
The oldest industry figure cited across the toolkit dates from —; some are more current. Drawn from the sources named inline against each figure. We refresh these as new reports are published, and each figure in the report names its own source.
6. What is checked, and how you can tell
The section above says where the figures come from. This one says what stops them quietly ceasing to be true. The checks below run against every build, and the figures shown are published only from a run in which all of them passed — including the check that these numbers describe that run, so the table cannot overstate itself.
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What this does not say. There is no "last verified" date here, deliberately: a date written into a file is stale the moment anything else changes. What the build guarantees is that these figures describe the version of the site you are reading. The list covers the browser-driven suites; syntax, data-model and markup checks run separately and are not counted in it.
7. Limitations — read this
The Scorecard is a self-assessment screening instrument, not an audit. Scores reflect the knowledge and candour of the person answering. It does not replace an IOSA audit, a regulator inspection or financial due diligence — it tells you where to look first. Results are indicative and carry no certification value.
8. Data handling
Your answers never leave your browser — there is no server, database or analytics collecting them. See the Privacy Notice for the full explanation.